
	Search: Advanced search	Browse by Category:

Do you (or did you) have any issues with Antivirus applications recognizing protected applications as viruses? If so, how did you resolve this and how long did it take?

Yes, we had some false positives with some Antivirus in the past. We contacted the Antivirus company directly and ask to fix the problem. Normally the Antivirus company fixes the problem in a few hours. If the Antivirus company ignores us or refuses to make a fix, we have to change some "features" in the protection to bypass the false positive and release a new version for customers (this is normally handled in about 24 hours or less if we can reproduce the problem here)

Others in this Category

	I can't seem to find information about supported operating systems anywhere. I don't use Windows Vista right now, but depending on our customers I will need WinLicese (and also the protected application as well) to be able to run on Windows Vista. Do you also support 64-bit operating systems such as Windows 2003 x64 and Vista x64?
	How compatible is your software with various win O/S? (e.g. Vista in different languages, 2003 server, 64bit etc.)
	I was not able to find any online "cracker-challenge" for your product as I found for some other products. Did you ever have one? Is there any known application protected with your software?
	What is your support policy? Do you have a minimum response and/or problem-solving time? What types of support do you offer?
	If I protect my app with the demo version and it is stable, do I have a good level of confidence that the purchased version will work also?
	What programming languages are supported by your products?
	I have a suggestion about a new protection feature and features for your software. Will you implement it?
	I bought a Themida license to protect my applications. My friend needs to protect his application. Can I protect his software with Themida?
	Are there localized versions of your products to support other languages?
	What is the difference between, Win32 and Win32.NET?
	What's the difference between Themida and WinLicense? If I buy WinLicense, can I use it without adding license control to my software?
	In my program I use the "JCLDebug" routines to get exception information (line, routine, etc) when an exception occurs. The problem is that once the application is protected, I get limited debug information.
	I'm using SetupBuilder to build and protect my application from the command line. The application is protected correctly but I don't see any log in the command line.
	I see that Themida detects if my file on disk has been patched, but how can I detect if someone has patched my application in memory?
	Is Themida/WinLicense compatible with Windows 7?
	Is WinLicense compatible with Delphi 2009?